Cancellation Policy

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Genmedizone is known to be the most reliable pharmaceutical store with the objective of providing satisfaction to all customers. 100% effort is put on all the orders placed by any customer whatsoever. The delivery of each product is ensured by us so that it reaches our buyers on time.

There can be many reasons why the order is canceled by the customers and is kept as flexible as possible. The following are the reasons why the cancellation policy will stay put:

  • If the product ordered by the customer is limited in quantity, the cancellation policy for the same remains applicable to avoid any inconvenience for our customers later on.
  • If the buyer has a problem with the product offered by us, there is a support team that can get in touch with them to provide the most amicable solution for the same.
  • If the product ordered by the client is not in stock, it is canceled right away by Genmedizone.
  • The orders made online are pre-paid and in case there is an error in the payment of the order, it holds canceled.
  • A customer can get the order canceled at any time and it will be accepted as long as the reason provided by them is good.
  • If there is no receipt generated at the time of the payment, the order is canceled.
  • In case our client is not satisfied with the product, they can raise a complaint against the item which will then be in a complete refund policy.

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